Refund and Cancellation Policy
Last updated: September 2, 2026
This policy explains when PostPartner offers refunds and how to cancel your subscription.
Refund Policy
14-day money-back guarantee: All first-time purchases include a 14-day money-back guarantee starting on the date your payment method is charged. You are responsible for the subscription plan you choose.
Your first payment is eligible for a full refund within 14 days. Subsequent renewal payments are non-refundable.
To request a refund, email support@postpartner.io from the email address on your account. Include your account email and the reason for the request. Approved refunds are processed to your original payment method.
Billing
Paid subscriptions require a valid credit card or other payment method approved by PostPartner. You authorize PostPartner to charge your payment method in advance on a recurring basis according to your plan until you cancel.
PostPartner may share your payment information with financial institutions and payment processors to complete transactions.
How do I cancel?
You can cancel anytime in two ways:
- Click the cancel subscription button in your PostPartner account dashboard at app.postpartner.io.
- Email support@postpartner.io and we will process the cancellation for you.
When you cancel, your subscription stays active until the end of your current billing period. You will not be charged again unless you resubscribe.
Non-Refundable Items
- Renewal payments after your first billing cycle.
- Partial months after the 14-day refund window on your first payment.
- Accounts terminated for violating our Terms of Service.
Contact
Refund and billing questions: support@postpartner.io
See also our Terms of Service and Privacy Policy.